Software Solutions

Industry – Financial Services

Privacy is a concern in every industry, but nowhere is it more important than in the financial sector. Once you’ve secured your network, you need to examine who gets access to which resource. Secure networks with sensitive data want to have as few domain-level administrators as possible. And adding help-desk operators, IT staff and other users to administrative-level groups only opens the door to potential security breaches.

Our User Management Resource Administrator (UMRA) solves this problem by letting non-administrators perform management tasks. UMRA’s built-in Delegation Module acts as an extra layer of security around Active Directory. Users performing management tasks on the network submit a request through UMRA and that task runs in the background on the end-user’s behalf. With UMRA, users are never given direct access to the network or its resources, and sensitive data stays protected. UMRA’s template-based delegation model means end users do not require escalated privileges to carry out specific network tasks.

Given their ease of use, the built-in model for secure delegation and role based access, solutions built on UMRA work extremely well in high-security environments. Many credit unions, banking institutions and other financial organizations have chosen UMRA to automate and streamline their Identity-Management processes. In addition, UMRA’s robust database means faster and simpler logging and auditing for Sarbanes-Oxley and PCI compliance reporting.

Beyond UMRA, Advanced Toolware offers an entire suite of solutions that can help your financial institution run more efficiently and securely. Our Enterprise SSO Manager (ESSOM) solution creates a single login for users to access all their applications and resources system wide. For the end user, ESSOM translates to less frustration and an end to multiple username/password combinations. For your institution, ESSOM means heightened security: no more logins written on scraps of paper, no more sticky notes taped to monitors.

ESSOM means fewer instances of lost or forgotten passwords, and fewer help-desk calls to reset those passwords. Building on this idea, our Self Service Reset Password Management solution (SSRPM) further eases the strain on your help desk and IT personnel by putting password management in the hands of the end user. SSRPM allows end users to reset their own passwords through a series of challenge questions. IT personnel set the number and type of questions, meaning your staff remains in full control and your network stays secure. SSRPM is proven to reduce help-desk calls by 30% and frees up IT to focus on other, more pressing issues.

See below for additional resources regarding the solutions and technologies that apply to your environment, or contact your account representative today.

• User Management Resource Administrator
• Enterprise SSO Manager
• Self Service Reset Password Management