Software Solutions

Industry – Government

Government entities face numerous challenges including large networks, a high number of users with varying levels of permissions, and critical privacy and security concerns. To help navigate this tricky environment, Advanced Toolware offers a suite of reliable, scalable and fully customizable tools that is sure to make your operation run more smoothly and efficiently.

In any organization using Active Directory, the concept of user rights and access permeates all areas of the network and can be a huge burden on administrators if privileged changes are made regularly. Delegating this task through Active Directory only creates more problems; unrestricted users who are allowed to create or edit accounts gain access to critical areas of the network and open the door to greater security threat.

The User Management Resource Administrator (UMRA) can solve this problem and many more. Upon implementation, our tool allows non-administrators to perform management tasks as if they were an actual administrator. UMRA’s built-in Delegation Module works as an extra layer of security around Active Directory. With UMRA, users submit requests for management tasks which are then carried out in the background on the end-user’s behalf. This protects sensitive data from prying eyes by not giving users direct access to the network or its resources. Plus, building a template-based model for delegation makes it easy to assign tasks because end users require no additional permissions to complete those tasks.

Solutions built on UMRA work extremely well in high-security environments due to the built-in model for secure delegation. UMRA has been successful in a variety of environments from banks, credit unions and other financial institutions to schools and healthcare organizations. Beyond UMRA, Advanced Toolware offers two additional tools that prove extremely effective in the government sector.

Our Enterprise SSO Manager (ESSOM) solution securely allows end users to have a single login which grants them access to all their applications and resources throughout the network. By eliminating multiple username and password combinations, end users will experience less frustration while increasing productivity throughout the organization. Your IT department’s expensive and robust security measures will no longer be compromised by login information written on scraps of paper hidden under keyboards or sticky notes taped to monitors.

ESSOM dramatically reduces instances of lost or forgotten passwords. As a result, the help desk will face fewer calls to support password resets. To further increase productivity, our Self Service Reset Password Management solution (SSRPM) puts password management in the hands of the end user. With SSRPM, users reset passwords on their own through a series of challenge questions. Your IT staff is taken out of the loop but remains in full control by setting the number and type of questions users must answer. SSRPM creates immediate and tangible ROI; our solution is proven to reduce help-desk calls by 30% and frees up IT to focus on more critical areas.

See below for additional resources regarding the solutions and technologies that apply to your organization, or contact your account representative today.

• User Management Resource Administrator
• Enterprise SSO Manager
• Self Service Reset Password Management